This statement sets out Holstein Australia's (HA) policies relating to the collection and use of your personal information.
Your personal information is important to us
HA respects and is committed to protecting your privacy. We are bound by the National Privacy Principles in the Privacy Amendment (Private Sector) Act 2000.
Where appropriate, we will handle personal information relying on the related bodies corporate exemption in the Privacy Act.
Collecting personal information about you
We occasionally collect information such as your name, address, telephone number, financial details and curriculum vitae details. We use this information to provide our services to you, to fulfill administrative & legal functions associated with these services, to enter into contracts with you or third parties. As a general rule we do not collect sensitive information. However, if we do, we will seek your consent to collect it, unless the law allows us to collect it without your consent.
Using and disclosing your personal information
HA recognises the trust you place in us when you give us personal information. HA will not use or disclose any information about you without your consent, unless:
required or provided by law;
we believe it necessary to provide you with a service which you have requested;
to implement or fulfil our business or commercial purposes for collection;
to protect the rights or property of HA, our clients, or any member of the public;
to lessen a serious threat to a person's health or safety: or
on a confidential basis to service providers, agents and contractors to help us to provide our services to you. If we do this we require these parties to protect your information in the same way we do.
However, HA will not be held responsible for events arising from unauthorised access to your personal information
We will not give any of your personal information to any other organisation without your express consent.
Storage and security of your personal information
HA will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. This includes taking all reasonable steps to protect your information from misuse, loss, unauthorised access, modification or disclosure.
In addition, all our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by HA.
What to do if you have a problem or question
You have a right of access to personal information we hold about you in certain circumstances. If we deny your request for access, we will tell you why. Please contact the COO to ask for access to your information or if you have a complaint concerning your information privacy.
If you would like more information about our approach to privacy, please contact Holstein Australia, 24-36 Camberwell Rd Hawthorn East VIC 3122 telephone 03 9835 7600, facsimile 03 9835 7699 or email at email@example.com.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website at www.privacy.vic.gov.au.
Guidelines for HA Staff and Contractors
Employees and contractors can play an important role in keeping personal information secure, by maintaining the confidentiality of any password and accounts used on the HA IT systems or by ensuring physical storage areas are secure.
HA will ensure employees and contractors understand issues in relation to the collection,disclosure, use, storage and security of specific personal information within their areas of the business.