With changes over the last two weeks to border closures and event and public gathering restrictions and limitations within each state, here is our latest update on delivery of services to members and our current policy on HA sanctioned events.
Classification services continue as previously in Victoria, New South Wales, Queensland. We are keeping a watching brief on the situation in South Australia. With the lifting of border restrictions between Tasmania and the mainland last week we will be back in Tassie as soon as we can. We will be in touch with our Tasmanian members during the first week of December with further news.
With the welfare of our members and staff top of mind we are still asking that members and our classifiers and field staff wear a mask or face covering when interacting with each other on farm. If members do not have a mask readily available, one can be provided.
Registration, genomic testing and all other services provided by our office based team continue as usual. HA staff continue to work from home, but as of this week we are beginning a phased return to our Dairy House office which will run into the new year.
Members should continue to use the office number – 03 9835 7600 – which is active 8.30am to 4.30pm EDST to speak with a Member Services Officer. Bear in mind we still only have limited line capacity on this number, which diverts to our MSO’s mobile numbers. If your call goes to voicemail please leave a message including your name and contact telephone number. If you do not do this they will not be able to return your call.
You can also contact individual staff members to access specific services using the numbers below:
Registration, account and general enquiries: Contact Julie or Celia on 03 9835 7600
Registration catch up: Contact Simon on 0438 505 746
Genomics: Contact Miranda on 0407 456 489
Classification (booking): Contact Leanne on 0458 931 061
Export / classification: Contact John on 0428 813 058
Sub-Branch enquires / communications: Contact Sarah on 0409 926 429 or Adam on 0401 096 507
Administration and Governance: Contact David on 0417 303 826 or me on 0428 135 361
Holstein Australia Events
The situation remains that Holstein Australia is able to provide on-farm services to members with appropriate safeguards in place, but cannot sanction or support any non-essential events or gatherings. This step has been taken in the best interest of the health of members and the communities in which they live and work. This policy is being reviewed over the next two weeks and an update will be provided to all Sub-Branch officers and members in mid-December.
Holstein Australia Christmas shutdown
The HA office will be close at 4.30pm on Tuesday 22nd December and reopen at 8.30am on Monday 4th January 2021. If you have an urgent enquiry during this time contact Rohan Butler on the number above or at email@example.com.